Privacy Policy - ARO Property Maintenance

1. Introduction

Welcome to ARO Property Maintenance Ltd ("ARO", "we", "our", "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, contact us, or use any of our services. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all relevant privacy laws in the United Kingdom. By using our website or our services, you agree to the practices described in this Privacy Policy.

2. Who We Are

ARO Property Maintenance Ltd

• Registered in England and Wales
• London, United Kingdom
• Email: info@aropropertymaintenance.co.uk
• Web: www.aropropertymaintenance.co.uk

3. Information We Collect

We may collect and process the following types of information:

a. Personal Information

• Full name
• Email address
• Telephone number
• Billing and property address
• Payment details (securely processed by trusted third parties)

b. Technical Information

• IP address
• Browser type and version
• Device type and operating system

c. Service Information

• Booking details (date, time, type of service)
• Service preferences and communication history

4. Legal Basis for Processing

We process your data based on one or more of the following legal grounds:

• Contractual Necessity: To fulfil our service agreements.
• Legitimate Interest: To improve our operations and customer communication.
• Consent: When you opt-in to receive marketing communications.